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General Information

Production Time

Production time policy: A ship date is not assigned and production does not begin until all written approvals and any instructed pre-payments are received.

Approvals received after 2:00 PM EST will be treated as being received the following business day for production scheduling purposes. Orders received with an event date sooner than standard production may be eligible for Quick Ship service. To see our Quick Ship policy go to "General Info" then "Quick Ship Rush Service" menu item above.

American Tradition Line: Purchase orders for 2,500 combined total pieces or less are 3 working days after all approvals, excluding emboss/deboss/hot stamp. Purchase orders exceeding 2,500 combined total pieces will receive standard production time of 5 working days after all approvals, up to 10,000 pieces. Over 10,000 pieces see catalog products pages for production time at each quantity break.

American Hi-Speed Line: See product pages for production time at each quantity break.

American Digital Line: Purchase orders for 2,500 combined total pieces or less are 3 working days after all approvals, excluding emboss/deboss/hot stamp, and cups. Purchase orders exceeding 2,500 combined total pieces will receive standard production time of 5 working days after all approvals, up to 10,000 pieces. Over 10,000 pieces see catalog products pages for production time at each quantity break. See catalog page for production time on digitally printed cups.