Pricing: Every effort is made to verify accuracy of this catalog and maintain pricing. However, factory reserves the right to change pricing without notice.
Product Information: Every effort is made to verify accuracy of the product information in this catalog.
However, we cannot be held liable for erroneous information.
Product Color: Every effort is made to verify color accuracy of the products in this catalog. However, due to printing and computer monitor limitations, we cannot be held liable for variations in color. If color is important, please order random samples or a product proof.
Product Color Variation: White napkin paper will vary in “brightness” from lot to lot. Colored napkin paper is dyed to achieve its respective color. Therefore, each lot could appear as a slightly different shade. Napkin color could “bleed” when wet. Plastic product colors may vary in color from lot to lot as well. The above stated variation is not considered to be defective.
Logo Placement Variation: Your logo will be placed per your proof. Understand that during printing the placement can vary slightly. This is not considered a defect.
Scuffs & Scratches: It is the nature of plastic to scuff and scratch during stacking and shipping. Clear and dark colored plastics show this the most. These scuffs and scratches are not considered a defect. If this is a concern order a random sample. However, this is still no guarantee that your product will be better or worse than the sample you received, as the scuffs and scratches are random in nature.
Product Substitutions: Factory reserves the right to substitute our products with one of a similar design and function. Notice may or may not be given at factories discretion.
Order Cancellation: Any cancellation to a processed order must be in writing and is subject to $30 (Z) charge in addition to any material/labor cost.
Order Change: Any change to a processed order must be submitted in writing and is subject to a $10 (Z) charge, in addition to any material/labor cost.
Returns: Must be pre-approved by the factory and in no event will be accepted after 30 days from date of delivery. Orders refused by the customer through no fault of the factory or unauthorized returned merchandise will be reshipped direct to the distributor, with re-forwarding charges being the distributor’s responsibility.
Unimprinted Items: Are sold from the American Traditions Line pricing only, less 10%. Return of unimprinted items will only be accepted if packages are unopened, and will be subject to a restocking fee of 25%. All freight will be the responsibility of the customer. Unimprinted items packaging may vary from packaging listed in this catalog.
Acknowledgements: All orders are acknowledged with pricing information within 24 hours. It is the distributor’s responsibility to check for discrepancies, as the order will be produced accordingly. Please note, after the paper proof is approved, you will receive another acknowledgment showing the ship date and method. Again, it is the responsibility of the distributor to verify the information.
Factory Compliance Policy: The distributor or end user must make their own determination that their use of product(s) is safe, lawful, and technically suitable in your intended applications.
It is understood that by submitting an order to the
factory, the distributor agrees to all of the factory’s terms and conditions, regardless of what is on the distributor’s purchase order.
AMERICAN ACCENTS only sells to authorized
promotional products distributors.
Maximum Imprint Area: Is listed for each item. We recommend staying 20% under this area. Unless specified, we will enlarge or reduce your image to fit within these areas. Artwork is enlarged and reduced proportionally by both width and height. Therefore if you request maximum imprint area, only one of the dimensions may be the maximum as stated in the catalog.
Wrap Imprints: Are available, however a complete wrap is unfeasible. There will be a gap of approx. 3/4”screen printed cups and approx 1/2” offset printed cups.
Thin Lines: Factory recommends you use 1pt line or thicker, reversed lines require 2pt or thicker. See example at the right. If recommendations are not followed, factory can not be held responsible for outcome.
Small Font: Factory recommends using 8pt fonts or larger, script and reverse fonts should be 10pt or larger. See example below.
Halftones & Screen Tints: Halftones will not appear as smooth on printed products as seen on a computer screen, or printout unless the output device is set to print tints at 55, 65, 85 LPI. (See graphic Example) Tints below 20% at 65 LPI can not be achieved and tints over 80% at 65LPI will appear solid. Due to the coarseness of the halftones, factory recommends that images be outlined with a solid outline. ( see graphic example)
Purple = Screen Print Napkins Red = Screen Print Cups Green = Offset Print
Standard Ink Colors: If you do not have a PMS #, you may choose from the following color swatches. Please note we do not charge for PMS matching, so feel free to supply a pantone color if it is available. 2X & 4 digit metallic PMS # are not available. 800 series colors are limited to the PMS #’s shown.
* Represents the default color when more than one choice is available.Standard Ink “colors” with PMS equivalent
Ink Color Match: We do not charge for PMS matching. We take great pride in our ability to match PMS colors. However color match is only guaranteed +/- one shade on white/clear items. We cannot guarantee color match on dark colored items. If purchase orders say to use a PMS #, and you describe the color, the factory is only responsible for the PMS #. We do not check to see if the PMS # provided is the color stated. 2X and 4 digit metallic PMS # are not available. 800 series colors are limited to the PMS # shown.
Ink Odor: Screen and Pad printed paper cups, napkins and coasters are printed with inks that must evaporate to dry. The ink is dry, but there may be a residual odor in the package from these vapors. This odor, should it be present, is not considered a defect.
Ink Adhesion: Our Stadium Cups and Steins are residential top rack dishwasher safe. However, due to variables beyond the factory’s control the imprint is not guaranteed to stay on. All other items are sold as disposable.
Ink Changes: Screen printing ink color changes available only in increments of 50 pieces @ $15 (V) per change. Offset printed ink color changes available only in increments of 15,000 pieces @ $65.00 (V) per change
Second Side Imprint on Coasters: The imprint orientation is not guaranteed to match the orientation on the first side.
Printing of Beverage Wraps: Artwork used to print wraps is created flat. However once wrap is placed on the cup the image will take on the tapper of the cup. This is not considered a defect.
Copy Changes: Copy changes are not available
Combined Quantity: Combined quantity pricing is not available
Over/Under Runs: We make every effort to ship exact quantities ordered. However, over/under runs can be up to +/- 10%.
Standard Layout: (marked in red), will be the default placement unless otherwise specified. Shadow on napkins indicate ruffled edge. Cups are printed one sided. (no charge for 2 sided or wrap imprint, but must be specified)
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